Refund Policy

We offer a 30-day money-back guarantee. If you are not satisfied with your Properr subscription, you can request a full refund within 30 days of your order date.

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net with your order email or invoice number, or email us at support@properr.lovable.app and we will arrange it for you.

Refunds are returned to the original payment method. Once a refund is issued, access to the Full plan ends.

Cancelling a subscription is separate from a refund: you can cancel at any time from your account page, and you keep access until the end of the period you already paid for. Cancelling stops future renewals.

Paddle’s own refund policy also applies to all orders.